Online resources, such as web pages, databases and online platforms, are also likely to include all types of information – text, images, audio and video. There are many resources to help making online resources accessible and however, there are international standards which are widely recognised and adopted.

When creating online resources, the most important step towards accessibility is to meet the Web Content Accessibility Guidelines (WCAG 2.0). These are guidelines for advanced users.

Information providers are likely to outsource the development of online resources. In this case, the items below can act as a list of criteria for procurement and the selection of contractors..