- Use the simplest language that is appropriate for your document.
- Use a point size of minimum 12.
- Use a sans-serif font such as Arial, Helvetica or Verdana.
- For online texts, use the fonts Verdana, Tahoma and Trebuchet MS, which are specially designed for reading on a screen.
- Allow the user to change font and point size as needed in online texts.
- Left align text instead of using block text (full justification).
- Provide the full name the first time you use abbreviations and acronyms.
- Provide a text structure by using pre-defined headings (‘styles’) and body text offered by the used software. These headings should follow a logical order.
- Use headers only where they define structure, not for font effects that should highlight content.
- Use ‘Bullets and Numbering’ functions for lists.
- State the primary natural language of your document in the metadata for the document. Mark changes to another language in the text.
- Identify and provide keywords for your text.
- Add short summaries of content or chapter where possible.
- Make navigation in online texts possible with keyboard only or keyboard shortcuts.
- Ensure that colours and the use of bold and italics are not your only method of conveying meaning.
- Ensure that your text and background colour combinations provide a very good contrast.
- Ensure that your text and graphics are easily understandable when viewed without colour. Ensure that all information conveyed with colour is also available without colour. Do not rely on colour alone to highlight different content.
- Provide non-text equivalents (e.g. pictures, videos, and pre-recorded audio) of your text. This is beneficial to some users, especially non-readers or people who have difficulty reading.
- Footnotes and links that are particularly relevant to complete/clarify the information in the main elements of the text structure should be numbered and the numbers should be specifically associated with these main elements.
- Give data tables row and column headers and describe their content in a summary.
- Make sure that the layout supports the reading direction which makes sense in relation to the content (left-to-right or right-to-left, depending on the language used).
- Make sure that each link and element has a unique and well-described label.
- Give form fields a label.
- Make navigation in online texts possible with keyboard only or keyboard shortcuts.
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